Terms and Conditions of Sale

Pricing
All price quotations are in United States currency FOB High Point, North Carolina.

Packaging
Products are supplied in a variety of standard packages chosen for easy dispensing by the customer; safe storage; shipping and handling; good environmental practice; and good economics.

The following repack charges apply for orders less than current size:

Over 99 pounds to current drum size
22 to 99 pounds (45 kilos)
Less than 22 pounds (10 kilos)
$ 1.00/lb ($2.20/kg) 
$ 2.00/lb ($4.40/kg) 
$ 3.00/lb ($6.60/kg)

Freight Terms
Unless otherwise specified, all products are shipped freight collect. Prices in effect at the time of shipment shall prevail and are subject to change without notice. 
All prices and surcharges apply to single shipments made to one location at a time.

Payment Terms
Online Credit Card
Money Order
Letter of Credit
Company Check
Bank Official Check
Wire Transfer

Returns
All merchandise returns must be authorized by a customer service representative. Returns are subject to approval of quality as determined by our laboratory. Goods approved for return (freight prepaid to a location of our choice) will receive credit as follows:

Unopened Containers
75% credit if returned within 30 days of invoice date
50% credit if returned within 60 days of invoice date.

Non-Returnable Products
Opened Containers
Discontinued Items
Repacked Quantities
Products made to customer specifications
All products after one year from invoice date.